Contact Mercado Libre Customer Service
Mercado Libre Phone Numbers and Emails
Customer Service:
-
+55 112 543 4219Brazil
-
+52 554 973 7300
Accounting/ Billing:
-
+52 554 163 8310Rates and Billing
Mercado Libre Emails:
Accounting/ Billing
Rates and Billing
Customer Service
App Support
Investors/ Franchising
Contact Information
Mercado Libre Website:
Mercado Libre Help Center:
Corporate Office Address:
Mercadolibre S.R.L
Calle Insurgentes Sur 1602, 9th Floor, Colonia Crédito Constructor, Mayor's Office Benito Juárez
Mexico City,
Ciudad De México
03940
Mexico
How Good is Mercado Libre's Customer Service?
Summary of Mercado Libre Customer Service Calls
1.9K
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Mercado Libre?
Product/ Service Question:
- “Devolucion de producto”
- “Interés en un producto”
- “Por qué ya pague y mi pago no está acreditado y un producto ya no está disponible de los que seleccione y pague”
Shipping and Delivery Question:
- “Delivery”
- “Tarjeta de crédito”
- “Tengo cargos en mi tarjeta ke no e echo”
Activation/ Cancellation Question:
- “X una cancelacion d una compra y reembolso”
- “X una cancelacion d una compra”
- “Porque quiero cancelar mi targeta de credito, porque me perjudica con mercado credito”
Account Question:
- “Yall r trying to take money from my bank account n dont have an account with yall”
- “Deleting account”
- “Cannot get into my account it is blocked”
Payments and Charges Question:
- “Denunciar un fraude que están haciendo a su nombre”
- “Invoice”
- “Unauthorized Transactions in my Debit Card”
Request for Information Question:
- “Why si mercado libre checking My crédit all the time”
- “Need to know where my packege is at”
- “No me an confirmado mi compra que page en el oxxo”
Refund Question:
- “Purchase refund”
- “Refund”
Return/ Replace Question:
- “Return”
- “Change”
Cards Question:
- “I can't pay my credit card and it's making my credit look bad”
- “Credit card problem”
- “Chsrge on credit card”
Staff Question:
- “I want to speak to the hiring manager please”
- “Customer service”
- “I need a call back serviceAs I can’t call on this number”
Website/ Application Question:
- “Hello, I found an application on the internet that mention your association with them i would like to know if it legitimate to invest there or not.”
Other Question:
- “No me llegó mi paquete”
- “Problema con devolución”
- “No puedo comprobar identidad”
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Mercado Libre